09:00 AM - 10:00 AM
BREAKFAST & NETWORKING
10:00 AM - 10:07 AM
WELCOME & INTRODUCTION
Salah Goss
​Senior Vice President for Social Impact at the Mastercard Center for Inclusive Growth
Mastercard
10:10 AM - 10:20 AM
How Supporting Small Businesses Creates a Thriving Economy and Community
Small businesses power the global economy. Salah’s session delves into their challenges and highlights Mastercard’s efforts to integrate them into the digital economy for long-term success.
10:25 AM - 11:40AM
WORKING GROUP 1 - What do today's SMBs' need?
Scott Beyer
Head of Business Banking Digital Experiences
U.S. Bank
11:45 PM - 11:55 AM
Creating a seamless banking + payments + software experience for SMBs
Scott will explore how evolving payment and cash flow needs are driving SMBs to adopt new technologies. He'll discuss what FIs can do to simplify these complex ecosystems and better support their clients.
12:00 PM - 01:00 PM
LUNCH AND NETWORKING
Mark Valentino
President & Head of Business Banking
Citizens
01:03 PM - 01:13 PM
How to get the most out of partnerships in serving SMBs'
Mark will illustrate a day in the life of a business owner, revealing key challenges and decisions, and showing how bankers can become trusted advisors to help them achieve their goals.
01:15 PM - 02:15 PM
WORKING GROUP 2 - The strategic role of partnerships in serving SMBs'
02:20 PM - 02:50 PM
EXPERIENCE CENTER TOUR AT MASTERCARD
02:50 PM - 03:15 PM
COFFEE/TEA BREAK
Chris Ward
Head of Enterprise Payments
Truist Financial Corporation
03:15 PM - 03:25 PM
How to differentiate in the changing world of SMB payments
With SMBs going global from day one, payment needsare quickly changing. Chris will discuss how FIs can expand their services to supportthis evolution.
03:30 PM - 04:45 PM
WORKING GROUP 3 - SMB Payments
04:45 PM - 5:45 PM
